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Fort Payne City Schools

Providing child-centered learning so every student may pursue any dream

Help Desk

Help Desk

Welcome to the Help Desk

A black sign with the words 'HELP DESK' in large, white letters.

  • Tech Support Ticket Link

    • Internet Connectivity
    • Teacher Computers 
    • Mobile Carts
    • Student Computers
    • Promethean Board 
    • Projector
    • Document Camera (Elmo)
    • Response Devices, Promethean Pens, Slates
    • Sound Systems
    • Phone System Issues
  •  Tech Support Ticket

     

    • Any 1:1 Device Issues: iPad or Chromebook
    • Learning Management Issues (Edmodo, Blackboard, Seesaw, Google CLassroom)
    • Communication Tools Issues (Remind, Class Dojo, etc.)
    • Google Tools
    • Username or Password Problems
    • Passcode Forgotten
    • Wi-Fi connections with devices
    • App Functions
    • Otterbox Problems
    • Textbook or iBook Downloads
    • Lost iPad or Chromebook - REPORT IMMEDIATELY
    • Other iPad or Chromebook-Related Issues