Welcome to the Help Desk

  • help desk

    Log a Trouble Trakker Ticket Link if you are having problems with any of the following: Wrench image

    • Internet Connectivity
    • Teacher Computers 
    • Mobile Carts
    • Student Computers
    • Promethean Board 
    • Projector
    • Document Camera (Elmo)
    • Response Devices, Promethean Pens, Slates
    • Sound Systems
    • Phone System Issues

    Log a Trouble Ticket for 1:1 Devices  (iPads, Chromebooks, and your LMS) if you are having any of the following iPad issues:

    FPCS iPAD/Chromebook Trouble Ticket

    • Any 1:1 Device Issues: iPad or Chromebook
    • Learning Management Issues (Edmodo, Blackboard, Seesaw, Google CLassroom)
    • Communication Tools Issues (Remind, Class Dojo, etc.)
    • Google Tools
    • Username or Password Problems
    • Passcode Forgotten
    • Wi-Fi connections with devices
    • App Functions
    • Otterbox Problems
    • Textbook or iBook Downloads
    • Lost iPad or Chromebook - REPORT IMMEDIATELY
    • Other iPad or Chromebook-Related Issues